Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Provide professional, empathetic phone support to patients and customers throughout the sleep testing process.
Troubleshoot equipment issues and coordinate scheduling for overnight studies with attention to detail.
Document interactions accurately, escalate concerns, and maintain confidentiality per HIPAA requirements.
Beacon Biosignals is transforming precision medicine for the brain with an at-home EEG platform for clinical development and diagnostics. They have nearly 100,000 patients in their Clinico-EEG database and foster a collaborative, patient-focused culture.
Review and complete disability and leave documentation for patients.
Communicate with healthcare providers to gather required medical information.
Ensure compliance with HIPAA and manage multiple cases independently.
The company provides innovative healthcare technology solutions that streamline patient documentation. It operates remotely with a focus on accuracy, service, and operational excellence, though team size is not specified.
Handle inbound billing calls, escalations, and urgent member requests with professionalism, empathy, and accuracy.
Research and resolve billing concerns related to insurance denials, payment discrepancies, and patient balances.
Partner with Revenue Cycle Management SMEs and billing support teams to resolve nuanced cases and ensure smooth handoffs.
Tia is building a new model for women’s healthcare, integrating primary care, mental health, gynecology, dermatology, and wellness across in-person and virtual settings. They are a Series D, venture-backed company trusted by more than 120,000 women, committed to improving outcomes, lowering costs, and creating a better experience for patients and providers.
Schedules office visits, in-office procedures, and operating room procedures, including pre-operation appointments.
Processes insurance pre-certifications and coordinates benefits for procedures and medications.
Maintains patient registrations, collects payments, and ensures accurate documentation of patient information.
Vail Health is a world-class mountain healthcare system operating a 520,000-square-foot, 56-bed hospital in Colorado. The organization emphasizes a culture of care and innovation, offering competitive benefits and a supportive work environment.